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ML Engineer (Finance project)
- Remote
- Software Development
Job description
S-PRO, a top-tier Digital Innovation and Software Engineering company. We specialise in providing cutting-edge services for fast-growing businesses and enterprises, with a strong focus on Finance, Renewable Energy and Healthcare domains and expertise in AI, Blockchain and Data Science. Our team of over 200 dedicated professionals works tirelessly across our global offices to develop innovative digital solutions that drive sustainable business value and increase our client’s competitiveness in a dynamic digital landscape.
About project
We’re building an AI-powered support chatbot for a fast-growing retail investment platform popular in the DACH region (a competitor to Interactive Brokers or TradeRepublic). The goal is to reduce the load on human support by automatically handling the most common user questions and requests. This will allow the platform to scale its customer support without growing the team proportionally.
Job requirements
Responsibilities:
Build and improve LLM-based dialogue system to understand and respond to user queries
Design business logic and response flows to automate user conversations
Develop and test personalization features to adapt responses per user context
Collaborate closely with a cross-functional team
Requirements:
3+ years of experience with Python
3+ years of experience in Machine Learning / NLP
Strong hands-on experience with LLM APIs (OpenAI, Claude, Mistral, etc.)
Solid Python backend skills (e.g., FastAPI)
Experience with vector databases (Qdrant, FAISS, Pinecone, etc.)
Comfortable working in an agile team and communicating directly with stakeholders
English: Upper-Intermediate or higher. German is a plus.
Benefits and perks:
Flexible schedule.
Remote work model.
Medical insurance.
Paid vacations.
Paid Sick-leaves.
Paid State holidays.
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How We Hire
Our hiring process is thorough to ensure that we make the right decision and to help you decide if we're the right fit for you.
Getting to know you
It is the first chat. Let your recruiter learn about you and your story to check a potential fit for S-PRO. This is also a chance for you to ask first questions about the role and company.
Manager’s interview
In this meeting, your future Lead takes a deeper dive into your experience and what you could bring to the team. You can expect questions on how knowledgeable you are in the business or technology. As well as some questions about your expertise.
Final chat and offer
You made it to the very last stage! Here we already strive to cooperate with you and believe in your growth and sky-crossing potential. We are hoping that during the previous stages you were able to know us better and willing to join the team.
